IBM Electronic Support Channel
- Electronic Support Channel (all videos are posted here by scrolling down to "Uploaded Videos" section) - http://www.youtube.com/IBMElectronicSupport
- What is the IBM Support Portal? - http://www.youtube.com/watch?v=0VzVfdKA8zo
- IBM Support Portal Overview - http://www.youtube.com/watch?v=laOCDj5xdAs
- Getting started with IBM Support Portal using Quick Start - http://www.youtube.com/watch?v=2mORmlZGLWI
- Inside and IBM Support Centre - http://www.youtube.com/watch?v=TUy2cq8IPL0
- Managing Your Product List in the IBM Support Portal - http://www.youtube.com/watch?v=P7vqYH6pH0E
- Getting Started with IBM Support: How to Obtain an IBM ID - http://www.youtube.com/watch? v=afQmxE4wjIg&feature=results_main&playnext=1&list=PL421D5E967BB1398D
- Downloading Products from Passport Advantage - http://www.youtube.com/watch?v=HuatqV8jpu4&feature=related
- How to download software fixes from Fix Central - http://www.youtube.com/watch?v=G0Q02Mvx07c&feature=related
- Installing and running IBM Support Assistant - http://www.youtube.com/watch?v=TUv8mge8PIk&feature=related
- The IBM Web Problem Reporting Initiative - http://www.youtube.com/watch?v=HphQ3qYMy1M&feature=results_video&playnext=1&list=PL421D5E967BB1398D
- Glossary of Support Terms - http://www.youtube.com/watch?v=YHbo9HDrI98
- Accelerated Value Program features of the IBM Support Portal - http://www.youtube.com/watch?v=UrNbdIIXgUA
- Electronic Support Channel (all videos are posted here) - http://www.youtube.com/IBMElectronicSupport
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